Frequently Asked Questions
Quick answers to common questions about orders, payments, and returns.
How do I track my order?
Once your order has been dispatched, you will receive an email and WhatsApp message with tracking details. You can also view live status under your Account > Orders page.
What payment methods do you accept?
We accept all major Credit/Debit Cards, UPI (Google Pay, PhonePe, Paytm), Net Banking, and Cash on Delivery (COD) for eligible pin codes.
How long does shipping take?
Orders usually ship within 1-2 business days. Delivery takes 2-4 business days for metro areas and 4-7 days for other regions.
What is your return policy?
We offer a 7-day hassle-free return window for unwashed and unworn products with tags attached. You can request a return directly from your account.
How do I contact customer support?
You can write to us anytime at info.sellokart@gmail.com or call +91 98765 43210 (Mon – Sat: 9 AM – 7 PM IST).